Kim is a Mindsheet Associate and the managing director of Vocate Ltd (Voice of the Customer Across the Enterprise) a ‘business innovation’ consultancy he set up in 2011. His business works with customers in automotive, software as a service, retail and consultancy deploying the innovative Web Chemistry Digital Marketing toolkit.
He regularly lectures at Warwick University on ‘design for quality’ and design improvement processes and is UK Representative on the ISO Standard Group for QFD.
He previously cofounded Cybercloud Ltd, a secure cloud services business where he was the Business Transformation Director. Clients included Finnmeccanica and Chatham House.
Between 2003 and 2010 at Northrop Grumman and subsequently Computer Sciences Corporation he was the business architecture capability lead of EMEA. He led a team of Business and Enterprise Architects in developing a customer needs-driven business alignment framework for Service Oriented Architecture (SOA) systems. During this time he led programmes developing biometric and SOA systems and IT Programme recoveries for a range of government, intelligence, defence and postal customers.
In 2002 he became the global lead consultant for TRW’s Design For Six Sigma Initiative training Advanced Product Development Teams in the US and across Europe in core DFSS methods for Chassis and Passenger Safety Systems.
Prior to this, he rose to become the Programme Manager of TRW’s Integrated Vehicle Control Systems programme demonstrating new chassis control safety features through the integration of vehicle stability control and electric power steering. This programme demonstrated to the market the Tier 1 Chassis capability resulting from TRW’s acquisition of LucasVarity.
In the early 2000’s he managed the transformation of the TRW Automotives UK Technical Centre from an internally focused Engineering Centre to an externally focused Consultancy in Engineering, Knowledge and Technology (Conekt). Previously he’d managed Aerospace and Automotive Body Systems’ advanced product development programmes.
In the late 1980s, his career started at the Royal Aerospace Establishment Farnborough applying carbon fibre composites to the fuselage, gas turbine and missile structures.
Kim holds a PhD in Aerospace Composites, Electronic Materials MSc and BSc Hons Metallurgy. He’s a professional member of the Institute of Engineering and Technology and has been a C.Eng. since 1994.