Cookies, Analytics, and Tracking Technologies
We use cookies and similar technologies to make our website work properly, understand how it’s used, and improve your experience. Cookies are small files placed on your device that help us recognise you between visits.
Our site uses:
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Essential cookies – required for core site functionality (for example, remembering your preferences).
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Analytics cookies – provided by Google Analytics, which help us understand how visitors use our site so we can improve our content and services. These cookies collect information such as pages visited, time on site, and browser type. Your IP address is anonymised before storage or processing, and no personally identifiable information is stored.
Analytics cookies are only activated after you give consent through our cookie banner or settings panel.
Data from Google Analytics may be processed on Google’s servers outside the UK or EU. For more information, please see Google’s Privacy Policy.
You can manage or delete cookies at any time. Most browsers allow you to block cookies or alert you before they’re placed. Instructions for managing cookies can be found at AboutCookies.org. Please note that disabling cookies may affect how our website functions.
Cookie Consent Management
We use a consent management tool provided by CookieYes to control how cookies are set on this website. When you first visit, you’ll see a banner allowing you to accept or reject different types of cookies. Analytics cookies (such as Google Analytics) are only activated after you give consent. CookieYes securely records your preferences and allows you to change or withdraw consent at any time.
Embedded Content and Tracking Technologies
Some pages on our website include embedded videos or media hosted by third-party providers such as YouTube, Vimeo, and Wistia. When you play or interact with this content, these platforms may set their own cookies or use similar technologies to collect data such as your IP address, device information, and viewing behaviour.
We embed these videos to enhance your experience and provide relevant information, but we do not control the data collected by these providers. Any data collected through embedded media is governed by the respective platform’s privacy policy:
Where possible, embedded content is loaded in a privacy-enhanced mode, meaning cookies from these platforms are not set until you play the video or otherwise interact with the media.
Marketing opt-in
If you opt in for a Ned trial, report download, or any other Mindsheet offer that isn’t part of a purchased product, we’ll add you to our marketing list so we can send relevant updates and offers about Mindsheet products and services.
- We use your data to deliver the trial and send related marketing
- We don’t sell or share your personal information
- You can unsubscribe at any time
Mindsheet customers & personal information
When you purchase a product from our online store, we ask you for some personal information that we can use to identify you and contact you regarding your payment. The information that we ask for is:
- Your name and address
- Your phone and fax numbers (optional)
- Your email address
What we do with this information
We store this information on our server so that we can keep a record of your purchase for accounting purposes, and so that we can send you an invoice or receipt of your order. We also use your address and/or email address as a delivery address, so that we can send you the product(s) that you ordered.
We may also use your email address to email you occasionally regarding news, business ideas tips and the product(s) you ordered, to confirm that you received the product(s) and to ask you for feedback on the product(s) so that we can improve our products and services. You may ask us at any time to stop sending you further emails of this nature.
Your personal information is also passed to Stripe or Paypal’s secure payment server, so that Paypal can verify your identity for the purposes of making your credit/debit card transaction. Paypal does not give, sell or rent your details to any third party for marketing purposes.
What we do not do with this information
We do not give, sell or rent any of your personal information to any third party under any circumstances. The only other company we share your information with is Paypal, our payment provider, so that your credit/debit card transaction can be completed.
We do not send unsolicited commercial email (“spam”) to your email address.
Credit/Debit Card Information
When you make a purchase from our online store, our secure payment provider, Paypal, asks you for your credit/debit card details in order to make the transaction. The information that Paypal asks for is:
- Your card number
- Your card security code (printed on the back of some cards)
- Your card “valid from” date and expiration date
- Your card “issue number” (for certain types of cards only)
- The name printed on your card
This information is collected securely using 128-bit encryption between your Web browser and Paypal’s secure server. We never see your actual card details, apart from the cardholder name. Paypal does not supply us with this information.
Questions or Comments?
Our aim is to be clear and up-front about how we store and use your personal information, so that you may feel reassured and safe when you shop with us. If you need any more information on our privacy policy, or would like to make any comments, please contact us and we’ll get back to you as soon as we can. Thanks!
